An interesting article from Businessweek.com regarding assessing your superior and really publicly announced on the company’s intranet to all the staff. What’s more superb is that this innovative idea on how to structure and lead organizations is coming out from emerging market like India:-

Details:

• At India’s HCL Technologies, the fifth-largest of India’s info-tech outsourcers,workers get to grade the boss, and everybody can see the ratings
• Even Vineet Nayar, CEO of Indian outsourcer HCL Technologies, needs to work on his time-management skills. Last year, his team rated him 3.6 out of 5 for how well he keeps projects running on schedule. That was among Nayar’s lowest scores from the 81 managers who rated him, and everybody at HCL knows it.
• CEO, Nayar’s grades, along with ratings for the top 20 managers at HCL, are published on the company’s intranet for anyone who wants to see them. Employees also have the capability to see their own supervisors’ scores.
• While many companies have “360-degree reviews”—which compile feedback from peers, managers, and underlings—HCL may be the only one in the world that broadcasts the results throughout the organization.
• Customers ranging from Swedish insurer Skandia to British publisher Pearson have went to HCL to understand it.
• Also, a new case study on HCL by two Harvard Business School professors is being taught in one of the school’s most popular executive education courses and is being considered for a mandatory MBA class.
• So far, Nayar’s methods appear to be having an impact. HCL’s once-troubling attrition rate, which at 20.4% was among the highest in the industry when Nayar took over as president in 2005, has dropped three quarters in a row, to 17.2% (though it is still higher than that of many rivals). This progress is no small achievement in a country where young engineers has a very high attritution level.
• In October, HCL posted a 42% rise in quarterly net income. It attributed part of that growth to its success in winning complex, multi-year projects—the very ones that require the most sought-after engineers. Annual revenues, at $1.5 billion, are up 42% from the year before.

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