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Further to my earlier article on management fee/transfer fee and the type of management services to be rendered, append below is a very comprehensive list of management services issued by our Malaysian Custom Authorities who is also in charge of the service tax:

(i) Corporate Affairs Management

• coordination of group-wide strategic and business planning;
• coordination of group-wide management policies;
• monitoring of group-wide performance and coordination;
• mergers and acquisition;
• privatization proposal/studies; and
• feasibility studies.

(ii) Human Resource Management

• Management/organization studies;
• Compensation structures;
• Group key manpower planning and control;
• Recruitment of key/senior management staff;
• Training planning and administration; and
• Group manpower development and planning (at group planning centre)

(iii) Internal Audit

• Financial audit;
• Management audit;
• EDP audit; and
• Special investigations.

(iv) Management Information Systems

• Group management information services;
• Support in EDP System development and implementation;
• Office automation;
• Outsourcing-contract to do all the work on information system; and
• Facilities management-managing of computer department/staff.

(v) Productivity and Quality Improvements

• Productivity improvement and control programmes
• Quality management;
• Customer services enhancement; and
• Operational system and control.

(vi) Administrative/Secretarial

( Secretarial services cover services provided by company secretaries, accountants, lawyers, etc)

• Accounting;
• Liaison with government/other agencies;
• Filing of statutory forms and returns;
• Maintain and update statutory records;
• Preparation of agenda, issue notice of statutory meeting and board resolutions; and
• Attending to share registration
  • Formulation of marketing plans/strategies;
  • Planning/co-ordination of promotion materials;
  • Set up sales offices;
  • Co-ordinate with lawyers on sale and purchase agreement; and
  • Assist in billing as well as debt collection.
  • High-rise building/condominiums;
  • Business centre/shopping complexes;
  • Stadium/sport/exhibition complexes; and
  • Recreation/theme parks and gardens.
  • Preparation and management of accounting systems and reports;
  • Tax administration;
  • Budgetary controls;
  • Preparation of payments, banking documents and management of cash flow; and
  • Monitoring utilization of banking facilities.
  • Acting as receivers and liquidators;
  • Trustees; and
  • Management of estates.
  • Feasibility study/investigation and research;
  • Recommendation/proposal; and
  • Preparation of agreement
  • Management facilities;
  • Project planning and control;
  • Project implementation and administration;
  • Coordination with relevant authorities-for approvals, certificates, etc
  • Supervision; and
  • Regular report on work progress.
  • Establish tendering procedures;
  • Call for submission of tender quotations;
  • Co-ordination with relevant authorities for inspection of sites,etc
  • Overall administration of progress and collection of contract works;
  • Monitor costing and site expenses; and
  • Control and supervision at site.

(vii) Sales & Marketing Management

(viii) Property Management

Financial Management

(x) Asset Management

Project Management Services include the following:

(xi) Preliminary Development Services

(xii) Project Management Services

-appointment of staff/consultants

-secondment of staff;

(xiii) Construction Management Services

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