Balanced Scorecard: Examples Of Learning & Growth Perspective KPI
Published by slang April 10th, 2006 in Balanced ScorecardCLICK TO THE MAIN PAGE FOR ALL ARTICLES UNDER THE HEADING OF BALANCED SCORECARD
Examples of Learning & Growth
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Employee participation
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Training hours per employee
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Average years of service
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Absenteeism
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Turnover rate
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Employee suggestions
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Employee satisfaction index(No)
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Employee’s view(empowerment index)(No)
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Shareof employees below age X(%)
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Non-product-related expense/customer/year($)
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Ratio of new products(less than X years old) to full company catalogue(%)
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Near misses
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Accidents
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Value added per employee
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Diversity rate
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Work – Life Balance
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Employee productivity
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Cross - training
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Health promotion
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Personal goal achievement
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Leadership development
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Knowledge management
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Ethics violations
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Cross-functional assignments
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Problem solving teams
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Learning rate
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R&D expense($)
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R&D expense/total expenses(%)
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IT Development expense/IT expense(%)
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Hours, R&D(%)
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R&D resources/total resources(%)
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Investment in training/customers(No)
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Investment in research($)
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Investment in new product support and training ($)
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Investment in development of new markets($)
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Direct communications to customers/year(No)
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Patents pending(No)
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Average age of company patents(No)
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Suggested improvements/employee(No)
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PLEASE COULD YOU SEND TO ME SOME EXAMPLES OF LEARNING AND GROWTH PERSPECTIVES OF BALANCED SCORECARD IN DIGITAL LIBRARY CONTEXT? I AM A STUDENT AND I HAVE AN EXAM