Balanced Scorecard: Examples Of Learning & Growth Perspective KPI
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Examples of Learning & Growth
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Employee participation
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Training hours per employee
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Average years of service
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Absenteeism
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Turnover rate
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Employee suggestions
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Employee satisfaction index(No)
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Employee’s view(empowerment index)(No)
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Shareof employees below age X(%)
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Non-product-related expense/customer/year($)
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Ratio of new products(less than X years old) to full company catalogue(%)
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Near misses
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Accidents
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Value added per employee
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Diversity rate
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Work – Life Balance
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Employee productivity
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Cross – training
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Health promotion
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Personal goal achievement
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Leadership development
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Knowledge management
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Ethics violations
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Cross-functional assignments
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Problem solving teams
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Learning rate
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R&D expense($)
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R&D expense/total expenses(%)
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IT Development expense/IT expense(%)
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Hours, R&D(%)
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R&D resources/total resources(%)
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Investment in training/customers(No)
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Investment in research($)
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Investment in new product support and training ($)
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Investment in development of new markets($)
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Direct communications to customers/year(No)
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Patents pending(No)
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Average age of company patents(No)
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Suggested improvements/employee(No)
- Balanced Scorecard: Examples Of Customer Perspective KPI
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- Balanced Scorecard: Examples of Financial Perspective,KPI
- EXAMPLES OF SOME OF BEST-IN-CLASS PERFORMANCE METRICS USED FOR OPERATIONAL KPI ( Part 2 of 3)
- What is Balanced Scorecard Or Balanced Scorecard Definition
- Balanced Scorecard:Sources/References For KPI’s
- TOPICS COVERED UNDER THIS HEADING:BALANCED SCORECARD
April 10, 2006
Tags: BALANCED SCORECARD, KPI, Learning & Growth perspectives examples
Posted in: BALANCED SCORECARD
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