CLICK TO THE MAIN PAGE FOR ALL ARTICLES UNDER THE HEADING OF BALANCED SCORECARD
Examples of Learning &Growth
Employee participation
Training hours per employee
Average years of service
Absenteeism
Turnover rate
Employee suggestions
Employee satisfaction index(No)
Employee’s view(empowerment index)(No)
Shareof employees below age X(%)
Non-product-related expense/customer/year($)
Ratio of new products(less than X years old) to full company catalogue(%)
Near misses
Accidents
Value added per employee
Diversity rate
Work – Life Balance
Employee productivity
Cross –training
Health promotion
Personal goal achievement
Leadership development
Knowledge management
Ethics violations
Cross-functional assignments
Problem solving teams
Learning rate
R&D expense($)
R&D expense/total expenses(%)
IT Development expense/IT expense(%)
Hours,R&D(%)
R&D resources/total resources(%)
Investment in training/customers(No)
Investment in research($)
Investment in new product support and training ($)
Investment in development of new markets($)
Direct communications to customers/year(No)
Patents pending(No)
Average age of company patents(No)
Suggested improvements/employee(No)
- Balanced Scorecard:Examples Of Customer Perspective KPI
- Balanced Scorecard:Examples Of Internal Process Perspective KPI
- Balanced Scorecard:Examples of Financial Perspective,KPI
- Balanced Scorecard:Sources/References For KPI’s
- What is Balanced Scorecard Or Balanced Scorecard Definition
- EXAMPLES OF SOME OF BEST-IN-CLASS PERFORMANCE METRICS USED FOR OPERATIONAL KPI ( Part 2 of 3)
- TOPICS COVERED UNDER THIS HEADING:BALANCED SCORECARD

FCCA,CA(MIA)with more than 26 years of post-qualifying working experiences. Previous working stints with one of the big accounting four,Regional GFC & Group Treasurer in a group of Malaysian and Group CFO in Singapore public listed concern.Also author to another very popular free educational accounting cum finance blog:http://basiccollegeaccounting.com under the branding of College Accounting Coach.
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