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Examples of Learning & Growth

  1. Employee participation

  2. Training hours per employee

  3. Average years of service

  4. Absenteeism

  5. Turnover rate

  6. Employee suggestions

  7. Employee satisfaction index(No)

  8. Employee’s view(empowerment index)(No)

  9. Shareof employees below age X(%)

  10. Non-product-related expense/customer/year($)

  11. Ratio of new products(less than X years old) to full company catalogue(%)

  12. Near misses

  13. Accidents

  14. Value added per employee

  15. Diversity rate

  16. Work – Life Balance

  17. Employee productivity

  18. Cross - training

  19. Health promotion

  20. Personal goal achievement

  21. Leadership development

  22. Knowledge management

  23. Ethics violations

  24. Cross-functional assignments

  25. Problem solving teams

  26. Learning rate

  27. R&D expense($)

  28. R&D expense/total expenses(%)

  29. IT Development expense/IT expense(%)

  30. Hours, R&D(%)

  31. R&D resources/total resources(%)

  32. Investment in training/customers(No)

  33. Investment in research($)

  34. Investment in new product support and training ($)

  35. Investment in development of new markets($)

  36. Direct communications to customers/year(No)

  37. Patents pending(No)

  38. Average age of company patents(No)

  39. Suggested improvements/employee(No)

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One Response to “Balanced Scorecard: Examples Of Learning & Growth Perspective KPI”  

  1. 1 FEDERICA

    PLEASE COULD YOU SEND TO ME SOME EXAMPLES OF LEARNING AND GROWTH PERSPECTIVES OF BALANCED SCORECARD IN DIGITAL LIBRARY CONTEXT? I AM A STUDENT AND I HAVE AN EXAM

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