The following articles are covered under this heading:
Outsourcing-Introduction & The Advantages of Disadvantages and Key Factors to Consider
Outsourcing The Accounting Function (Part1)
Outsourcing The Internal Audit Function/Department (Part 2)
Outsourcing- The Establishment of Controls Points When Outsourcing Part Or All Of The Finance Function ( Part 3)
Outsourcing-Performance Metric To Be Established When Outsourcing the Accounting Function
Article on […]

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We normally associate IT outsourcing mainly to India in places like Bangalore. However, with the passage of time, higher labor costs and turnover rates made companies also look at elsewhere to get their outsourcing needs.
A list compiled by management consulting firm neoIT on the new outsourcing hubs […]

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Reported in the IBNlive.com ((Friday July 14, 02:03 PM)
The National Australian Bank (NAB) has said it plans to outsource 100 credit card processing jobs, with India being a possible destination. The decision to outsource is to bring in greater efficiency. A pilot programme of the NAB, in […]

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In my earlier articles, I have mentioned many advantages of outsourcing. Reported in The Star pertaining to the outsourcing of CNI Holdings Bhd’s logistic section
Points extracted are as follows:

With the BPO in place, the company would be able to maximise efficiency and cost savings. By outsourcing its […]

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It’s crucial to maintain certain performance metric so that the company can measure the efficiency of  the services provided by the outsourced providers.
The key performance metric can be demarcated into the different areas if the functions are being outsourced:
 Transactions Processing:
                                       
· Average cost per transaction