Archive for the ‘Performance Mgmt’ Category
What Is An Effective Transfer Pricing System In A Divisional Organization
An effective transfer pricing system in the context of a divisional organization has to satisfy several basic criteria. The challenge is presently no transfer pricing system has been perfect. However, for an effective system of transfer pricing, some of the basic criteria need to be satisfied:
it should encourage divisional managers to actin the best interests [...]
October 27, 2009
Tags: Effective Transfer Pricing System, Transfer Pricing System Posted in: Performance Mgmt, Pricing Decision 
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AN EXAMPLE OF USING OPERATIONAL KPI TO GAIN COMPETITIVE ADVANTAGES ( PART 3 OF 3)
Below example assume the following  scenario:
The business is a distributing company;
There is negligible chance of vertical integration and
Competitors are consolidating to reach the consumer which therefore affect margin and potential restriction or loss of distribution channel.
October 26, 2009
Posted in: BUSINESS STRATEGY, Performance Mgmt No Comments
EXAMPLES OF SOME OF BEST-IN-CLASS PERFORMANCE METRICS USED FOR OPERATIONAL KPI ( Part 2 of 3)
Some of the best in class performance metrics extracted from Abe Aberdeen Group, June 2008 :-Â
Operational Metrics
Measurable Values(KPA)
Measured As(KPI)
Customer satisfaction index
Percentage improvement in customer satisfaction
Issue resolution speed
Resolution accuracy in past 12 months
Percentage improvement or decline
(-50% to >50% in increments of 10%)
Customer retention
Rating of customer retention performance during past 12 months
Percentage of actual retention during past [...]
October 26, 2009
Tags: BALANCED SCORECARD, Best-in-class-kpi, KPI, Operational kpi examples Posted in: BALANCED SCORECARD, Performance Mgmt No Comments
OPERATIONAL KPIs – THE IMPORTANCE TO THE SUCCESS OF THE BUSINESS(PART 1 OF 3)
Whether you are using dashboard, scorecards (balanced scorecard, etc), business intelligence tools or query tool reporting, there is an urgent need for management  to understand the importance to identify, define, track, and act upon operational key performance metrics / indicators.Â
[ Earlier article on kpa & kpi has shown to management the importance of creating, maintaining [...]
October 26, 2009
Tags: KPI, Operational kpi Posted in: BALANCED SCORECARD, Performance Mgmt No Comments
WHAT IS ARM’S LENGTH PRINCIPLE AND WHAT ARE THE METHOD TO DETERMINE ARM’S LENGTH
Arm length transaction is a very hot topic in transfer pricing. This article seeks to explain what it means “ at arm length and what are some of the traditional methods to determine “ arm length”Â
“ At Arm Length” means that a transaction performed within a company must be priced as if carried out between [...]
October 19, 2009
Tags: Arms length, TRANSFER PRICING Posted in: Performance Mgmt, TRANSFER PRICING No Comments
2008 Highest Paid CEO Of Public Listed Companies
Reported in The Star Malaysia that the 2008’s highest income earner among chief executives is Genting Bhd chairman and CEO Tan Sri Lim Kok Thay-his earnings Rm77.7m despite a 10% pay cut. He achieved the similar feat when he also topped in the list of 2007 with Rm86.5 million. To make it more simple, he [...]
August 6, 2009
Posted in: Performance Mgmt No Comments
Europe: French Bank BNP Making Huge Bonus Payout
The 2008 Wall Street’s bonus pay-out has created a big uproar amongst the taxpayers. We see another counterpart in Europe-French bank BNP Paribas which on 5th August announced the expected pay-out of over one billion euros in bonus payments to traders, executives and some 17,000 staff in its investment banking divisions this year. It is [...]
August 6, 2009
Posted in: Performance Mgmt No Comments
