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To enable the company to measure the performance of the service provider of the accounting function, the Finance Coordinator who is in charge of the outsourcing needs to institute certain minimum control points.
The following control points should at least be established:
·  Timeframe on the audit of the service provider- twice or at least once a year,
·  Company needs to compare billings from the service provider against the budget,
·  Similarly the company also needs to compare billings from the service provider against the original contract,
·  The company official needs to keep proper documentation on meeting minutes. The minutes must be very clear of what has transpired, who are responsible, and others,
·  The company needs to review the outsourcing expense trend periodically whether monthly, quarterly or yearly
·  The general ledger in the books of accounts must have detailed accounts to keep track of all types of expenses of the service provider. Detailed monthly budget should earlier be keyed in.
·  A complaint database whether from internal or external customers should be maintained to ensure that the provider is providing efficient and satisfactory services.

·  The general ledger in the books of accounts must have to keep track of all types of expenses of the service provider. Detailed monthly budget should earlier be keyed in.

·  The company official needs to keep proper documentation on . The minutes must be very clear of what has transpired, who are responsible, and others,

·  Company needs to compare billings from the service provider ,

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Related Entries

• TOPICS COVERED UNDER THE HEADING OF OUTSOURCING
• Outsourcing The Accounting Function ( Part 1)
• Outsourcing: Introduction, the Pros & Cons and Planning Ahead
• SSC: Service Level Agreements (Part B)
• Workflow Management for Finance Departments - Introduction of Concepts