Name Some Delaying Tactics That Delinquent Debtors Use

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It is important for a credit controller to understand what are the delaying tricks or tactics that the customers can use not to pay the account. 

Append below are some of the delaying tactics or tricks commonly deploy by delinquent debtors:

• Cheques submitted but short of one other signatory
• Discrepancy in figures and words in cheque
• No one to sign cheque as the cheque signatories are overseas or outstation
• Claim that the invoices have not been received or approved
• Claim that the equipment or items sent was not working as specified
• Claim that payment is not received by end user. This trick is used especially in project and system sales
• Claims that cheques received from his customer were returned
• The cheque is in the post
• The invoices have already been paid
• Short of money,need some time to pay
• Computer problem therefore need some time to send the cheque
• The accounts not reconciled
• The supports or records are still with the Accountant.

See another article on WHAT TO PREPARE when calling deliquent debtors

• Credit Management:Basic Collection Approaches,Types of Defaulters,Delaying Tactics and Signals for Potential Defaulters
• Collections By Telephone Call-What To Prepare For Before Calling Deliquent Debtors
• Credit Management:Proper Documentation
• Why Do We Need To Keep A Proper Sales Ledger To Help In Credit Management
• Significant Warning Signs That Your Customers Cannot Pay
• Internal Controls For Bank And Cash
• ALL TOPICS COVERED UNDER THE HEADING-CREDIT MANAGEMENT/CREDIT CONTROL