National Key Result Areas(NKRA)

Targeted performance Management using key result areas and key performance indicators are not new happenings whether in the private or public sectors. However,using such performance management should be viewed as the right step forward.

The Malaysian government on Monday,July 27,led by the Malaysian Prime Minister,Datuk Seri Najib Tun Razak announced the much awaited way to tackle some short term issues of the country by unveiling the short term targets for the following six(6) National Key Result Areas:

(1) Reduction of Crime Rate

• Reduce street crime,including snatch thefts and unarmed robbery by 20% by the end of 2010.
• Re-train Rela members to help improve public perception on safety
• Upgrade equipment for enforcement agencies and increase the usage of CCTV
• Set up special courts for street crime to speed up the legal process

(2) Combating Corruption

• Updating relevant policies,procedures and enforcement to improve global perception,
• Use open or restricted tender process for all govenment projects with the exception of those sensitve in nature

(3) Widening access to Affordable and Quality Education

• Make pre-school education part of the national education system
• Ensure all normal pupils are able to read,write and count when they enter Year Four before 2012
• Reward school principals and headmasters based on the achievements of each school
• Turn 100 daily smart,cluster,trust and boarding schools into high performing learning centres by 2012

(4) Raising the Living Standard Of The Poor

• Pay out all welfare cash aid on the first of each month from January
• Create 4,000 woman entrepreneurs under the Sahabat Amanah Ikhtiar programmed by 2012

(5) Improving Infrastructure in Rural Areas

• Build 1,500km of roads in Sabah and Sarawak by 2012
• Ensure that no one lives more than 5km for a tarred road in the peninsula by 2012
• Increase clean water supply to cover 90% of Sabah and Sarawak by the end of 2012
• Increase electricity coverage in Sabah and Sarawak to 95% by end of 2012
• Provide 24-hour electricity supply to 7,000 orang asli families in the peninsula by the end of 2012

(6) Improving Public Transport In the Medium Term

• Increase the number of public transport users to 25% by end of 2012 from the present 16%
• Add 35 sets of four-car-trains to operate on the Kelana Jaya LRT track by end of 2012

For the aforesaid six(6) key result areas,6 ministers are assigned to ensure accountability namely:

(a) Deputy Prime Minister &Education Minister,Tan Sri Muhyiddin Yassin

-accounted  on providing greater access to quality and affordable education

(b) Transport Minister,Datuk Seri Ong Tee Keat

-accounted on upgrading public transportation

(c) Home Minister Datuk Seri Hishammuddin Tun Hussein

-head crime prevention

(d) Minister in Prime Minister Department Datuk Seri Nazri Aziz

-combat corruption

(e) Rural and Regional Development Minister Datuk Shapie Apdal

-Improving instructure

(f) Woman,Family and Community Development Minister,Datuk Seri Shahrizat Jalil

-Improving the condition of low income households.

Incidentally,there have been much public comments that perhaps some more urgent key result areas like improving the FDI should also be included in the aforesaid NKRAs.

The good thing is with such KRA and KPI,the public is assured that action is stronger than talk,also the public servants hopefully can understand the government objectives and be on track or on congruence in the goals to promote a better and efficient Malaysian society from now to 2012.

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