Credit Management:What is the KPA and KPI of a Credit Manager?

In my article on the Role of Finance, I have included a topic on Targeted Performance Management (TPM).

By setting targets to the credit personnel employee, this will directly enable the objectives of the company to be achieved. The employee himself/herself will have a better focus and knows exactly what Managements wants from him/her and others.

The below suggest at least those KPA and KPI which you should put up in the TPM Worksheet of the Credit manager:

Continue reading Credit Management:What is the KPA and KPI of a Credit Manager?

Performance Management/Measurements/KPI used in Credit Management/Credit Control

As mentioned in my earlier articles, Top management must review and reinforce the importance of certain measurements used in Credit management.. What are they?

Measurements in Credit Management includes the following :

Days Sales Outstanding (DSO)
Aged analysis of Overdues,
Overdues as a % of Total debtors,
Disputed Debts (including Debit notes ) as a % .

For the [...]