The telephone is basically an immediate and flexible method of “two-way” communication which is both time saving and flexible. Do not belittle collection by telephone as it is a very important task for a credit personnel as it demands a combination of credit knowledge,communication skills and understanding of people.
Cash collection using telephone is [...]

FCCA,CA(MIA)with more than 26 years of post-qualifying working experiences. Previous working stints with one of the big accounting four,Regional GFC & Group Treasurer in a group of Malaysian and Group CFO in Singapore public listed concern.Also author to another very popular free educational accounting cum finance blog:http://basiccollegeaccounting.com under the branding of College Accounting Coach.
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