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CLICK TO THE MAIN PAGE FOR ALL ARTICLES ON BALANCED SCORECARD Examples of Internal Process Measures On-Time Delivery Administrative expense/total revenues(%) Administrative expense/customer($) Average Lead Time(No) Contracts filed without error (No) Lead time,product development(No) Lead time,from order to delivery (No) Lead time,suppliers(No) |  FCCA,CA(MIA)with more than 26 years of post-qualifying working experiences. Previous working stints with one of the big accounting four,Regional GFC & Group Treasurer in a group of Malaysian and Group CFO in Singapore public listed concern.Also author to another very popular free educational accounting cum finance blog:http://basiccollegeaccounting.com under the branding of College Accounting Coach. | |||||
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