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CLICK TO THE MAIN PAGE FOR ALL ARTICLES UNDER THE HEADING OF BALANCED SCORECARD To build up a Balanced Scorecard,you need to find the necessary key performance indicators/KPIs. So where do you think you can get them? I append below the following sources or references where you are able to obtain the [...] CLICK TO THE MAIN PAGE FOR ALL ARTICLES UNDER THE HEADING OF BALANCED SCORECARD Examples of Learning &Growth Employee participation Training hours per employee Average years of service Absenteeism Turnover rate Employee suggestions Employee satisfaction index(No) Employee’s view(empowerment index)(No) Shareof employees below age [...] CLICK TO THE MAIN PAGE FOR ALL ARTICLES ON BALANCED SCORECARD Examples of Internal Process Measures On-Time Delivery Administrative expense/total revenues(%) Administrative expense/customer($) Average Lead Time(No) Contracts filed without error (No) Lead time,product development(No) Lead time,from order to delivery (No) Lead time,suppliers(No) As mentioned in my earlier articles,Top management must review and reinforce the importance of certain measurements used in Credit management.. What are they? Measurements in Credit Management includes the following: Days Sales Outstanding (DSO) Aged analysis of Overdues,Overdues as a % of Total debtors,Disputed Debts (including Debit notes ) as a [...] |  FCCA,CA(MIA)with more than 26 years of post-qualifying working experiences. Previous working stints with one of the big accounting four,Regional GFC & Group Treasurer in a group of Malaysian and Group CFO in Singapore public listed concern.Also author to another very popular free educational accounting cum finance blog:http://basiccollegeaccounting.com under the branding of College Accounting Coach. | |||||
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